What are pledge reminders? How do I use them?

When donors make a pledge using the Paddle Raise campaign, they will be prompted to checkout for the amount they pledged. The donors will receive a notification via text and email. 

We know everyone is busy! Donors may forget to complete their pledges, so we've built several reminders to help with that!

After 12 hours from their first pledge, donors will receive another text and email notification that they need to complete their pledge.

If they have yet to complete their pledge after 12 hours, the account administrator can send more notifications! 

You are able to send as many reminders as you'd like! Please note, you must have an end date set for the paddle raise campaign in order for the reminder buttons to appear. The reminder buttons appear 24 hours after the set end date of the campaign. Set the end date in the 'settings' of your paddle raise campaign.

Click here for more information on the pledge notifications.

Click here for a step-by-step guide on how to send additional reminders as an account administrator.