When will I receive the item I won?

Once the auction ends, you’ll receive an email with a list of the items you won. Click on the item's name in the email to head to the fulfillment center, where you can coordinate directly with the nonprofit. 

All nonprofits handle item fulfillment on their own, and we generally recommend waiting a few days to allow the organization to close up the auction and get everything sorted. (Auctions can be a big undertaking!)

For any other questions specific to your item, we'd encourage you to reach out directly to your contact at the organization.