A step-by-step guide to an Online Auction campaign.

Creating and running your organization's auction is simple and easy with BetterWorld. Here is a step-by-step guide to help you get started. 

Table of Contents 

1.

How to create an auction.

2.

How to add items to your auction.

3.

Instant Items.

4.

How to copy items and organize item sections.

5.

How to add impact giving items to your auction.

6.

How to use the item donation form.

7.

How to set default fulfillment text and set fulfillment methods.

8.

How to make your auction public.

9.

How to close your auction & charge winning bidders.

10.

How to use the fulfillment center to connect with winning bidders.

11.

How to withdraw funds.

1) How to create an auction.

In this video, you will learn how to create a new auction from your dashboard and walk through the auction setup! 

 

2) How to add items to your auction.

In this video, you will learn how to add new items to your auction, add photos to your items and explore the item's settings. 

 

3) Instant Items.

In this video, you will learn about BetterWorld’s Instant Items and how to add them to your auction. 

4) How to copy items and organize item sections.

In this video, you will learn how to copy items from a previous auction, add custom item sections and manage your item sections. 

 

5) How to add impact-giving items to your auction.

In this video, you will learn how to import your impact-giving campaign into the bottom of your auction. Before you can add impact-giving items to your auction, you will need to first create an impact-giving campaign in the Donations section of your dashboard. Once all items have been added, you can import them into your auction. 

 

6) How to use the item donation form.

In this video, you will learn where to find and edit your item donation form. How to send it to donors and import received items. 

 

7) How to set default fulfillment text and set fulfillment methods.

In this video, you will learn how to edit the default fulfillment text that will appear on your auction items page and also how to set a fulfillment method for each item. You can customize each item's fulfillment method by allowing pick-up, shipping, and setting a shipping rate. 

8) How to make your auction public.

In this video, you will learn how to make your auction public so it can be viewed on your profile page and viewed by bidders! 

 

9) How to close your auction & charge winning bidders.

In this video, you will learn how to officially close your auction and charge winning bidders cards. Bidding will end automatically at the time you have set but bidders will not be notified of their winnings until you have closed the auction. 

 

10) How to use the fulfillment center to connect with winning bidders.

In this video, you will learn how to communicate with winning bidders using the fulfillment center and how to keep track of what winners have received their items. 

 

11) How to withdraw funds.

In this video, you will learn how to withdraw the funds you have received to your bank account.

 

I hope you found these videos helpful! If you have any questions feel free to reach out to our support team at support@betterworld.org.