- Help Center
- Giveaways & Sweepstakes
- Creating & Managing Your Giveaway
How do I remove/refund an offline entry I added?
Click on your logo in the upper right corner, and select Payments & Payouts:
Next, click on "Offline".
Finally, click the three dots next to the name of the donor whose entry you'd like to refund/remove. Then click the mark as refunded button to remove the entry.