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How do I add guest names for ticket purchasers?

Team Members can add guest names when requested by the ticket purchaser or even during check-in at the event. 

In a ticketing event, ticket purchasers can enter the name of their guests during checkout. Occasionally, purchasers may not know who will attend at the time of purchase or they choose not to fill out that information.  Not to worry, your team can add the guest's names for them! 

Team Members can enter guest names in two ways. One is straight from the attendee's list and the other is from the QR code found on the guest's ticket. 

Here is how to add the names to the attendees list: 
1. Log in to your BetterWorld dashboard and access your ticketed event. 
2. From the ticketed event dashboard, select Attendees.
3. Next, select the ... under Actions in the Attendee table for the guest you wish to update.

4. Select Edit Guest.

5. A popup window will open for you to fill out the name and contact information.  A phone number or email address is required. Make sure to click "Save".

You will see the ticket holder's name appear in the attendees list! 

 

 

The other way to add guest names is by having a team member scan the QR codes on the guest's ticket when they come to the event. 

Each ticket receipt will have a unique QR code attached as a PDF file. Team members at the event can scan the QR code with their phone's cameras.  Screenshot 2023-11-14 at 7.50.12 AM

Team members will then be taken to a page where you can add guest names and check attendees in!

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That's it, guest names have been entered and are ready for check-in!