1. Help Center
  2. Running an Auction
  3. Closing the Auction and Receiving Payments

Can winning bidders pay with cash or check?

Great question! The answer is "Yes" ... but here's a longer explanation:

Bidders are required to have a card on file when they bid. We do this to ensure that all bids are real and to streamline the end-of-auction payment process for the nonprofit.

That said, at the end of the auction, you do have the option to not charge a user’s credit card. (For example, if an individual reaches out to say that they would prefer to pay by check). We leave this up to you, though we generally recommend against it, as it introduces new complexities to collecting payments.

If you would like to offer the option for bidders to pay by cash or check, here is a step-by-step PDF guide on how to do this in your dashboard!