A donor is having some trouble. Can you help?

Yes! Two options:

1. Submit a Ticket through the Contact Us button at the top of the page. Be sure to include as much information as you can, such as their name, email, and any other specifics that would help us identify what might be going on and help fix it!

2. Ask the donor to reach out to us directly through here. We try to respond to all inquiries within 24 hours, so we'll make sure that whatever's going on gets sorted ASAP!